Expertise and case studies

 For an Australian government agency, we led a business transformation/outsourcing initiative leading to a multi-million dollar partnership with the private sector for the management of a $1B+ property portfolio. This program of work involved spend analytics, category management, probity and governance framework, market engagement, transition and stabilisation.

To support the launch of a major contract with a new client, we led the implementation of a cutting-edge third party digital platform for the management of work permitting and work, health and safety compliance.

A US household giant asked us to help them gain useful insight from the data produced by their multi-million dollar system for monitoring manufacturing process efficiency in one of their Italian manufacturing plants. After a deep-dive into the data, we progressively developed an automated system for real-time update of a custom-made, fit-for-purpose, understandable, agile, visual reporting dashboard.

On behalf of a global top-3 corporate real estate firm, we designed a best-practice contract performance management framework, including design and implementation of balanced scorecards for real-time monitoring of performance.

On behalf of an iconic food manufacturer with global footprint, we led the establishment of a partnership with a leading supply chain provider to upscale their domestic cold storage and packing capabilities and unlocked their competitive edge in terms of economy of scale and speed to market.

When tasked to improve the insurance and accidental damage recovery figures for a leading Australian fuel retailer, we designed and implemented a new end-to-end process leading to a five-fold increase in successfully recovered damages.

We conducted a full-scale audit of the retail network of one of the largest retail operators in Australia. Using the information collected we were able to increase the asset maintenance compliance for the portfolio from less than 40% to 98% in less than six months.

On behalf of a European car manufacturer, we designed, developed and rolled out a digital solution to replace all paper communication with their national network of dealerships in France, including communications, change management and training of corporate staff and dealers.